Reviews & Testimonials

Rated 5.0 out of 5.0 ... based on 5 reviews
  • 5★★★★★ - "I highly recommend First Response Restoration. A Toilet overflowed on our top floor flooding both levels below due to a clog in the line. Within minutes we heard from Cole and he guided us through the steps. Even though it was late on a Friday, he and his crew came, removed contents out of affected areas, sucked up water and placed commercial fans and dehumidifiers. Each day Jeremy or Antonio would check the dryness of not only flooring but drywall too. They were extremely thorough during their inspections. This company quickly proved their professionalism and genuine empathy throughout the process."

    , Water Damage Restoration in Elmsford, NY

  • 5★★★★★ - "My moms finish basement flooded while she was out of town affecting all her contents, carpet, and drywall. When I discovered it a friend of mine recommended First Response. They came out within the hour and took care of everything!"

    , Water Damage Restoration in Carmel, NY

  • 5★★★★★ - "We just had one of our pipes burst in our kitchen and it was a disaster! Turned out to be a supply line that let go on the sink. We were recommended to First Response Restoration from our insurance agent. When they arrived the team was professional and clean, I knew this was the company I wanted to clean up the water damage. I spoke with the administration about scheduling and payment and everything went very smooth. When all the material arrived they came out to finish their work and it looked great. My house looked even better than before! I was impressed and will use them again in the future."

    , Burst Pipe in Briarcliff Manor, NY

  • 5★★★★★ - "Our basement flooded the other morning due to a pipe burst, I quickly began searching the internet for what steps to take next. I found First Response and I was very impressed with their customer ratings. First Response was at our home to walk through the damages within 25 minutes!! Thank you guys for cleaning up the water damage at our home and making this event less stressful."

    , Burst Pipe in Somers, CT

  • 5★★★★★ - "Our water heater sprang a leak early this morning and was replaced during the day but our finished basement was destroyed due to all of the water. First Response came out that afternoon to do an assessment along with a crew to start the cleanup! The crew was very courteous and professional. They worked diligently and did exactly what they promised.
    It was a pleasure to have them In our home and we were confident in their work.

    , Water Damage Restoration in Mount Kisco, NY

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